The Project Management III course is focused on practical experience with communication in project management.
- Under the guidance of an experienced lecturer, participants apply the content mainly using simulations and examples from practice .
- Top lecturers with experience and experts in their field.
- High level of satisfaction of course participants.
The form of course implementation is face-to-face .
The working methods used in the training programs are chosen in such a way as to ensure interactivity, adapt the content to the needs of the participants and prioritize the transfer of knowledge into practice .
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Analyze critical situations in communication during project management and master appropriate tools of communication technology for their effective solution.
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Learn to gain the consent of interested parties, to structure your argument convincingly and logically.
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To develop the skills of workers to deal effectively with problematic conflict situations.
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Master the provision of feedback on the performance of colleagues in the project team.
Workshop — critical situations in communication in project management
Gaining stakeholder buy-in and persuasion
- Analysis of the target group, its expectations and needs.
- Rhetorical procedures and the verbal side of persuasion, the formulation of contexts and the presentation of facts.
- Argumentation techniques, argumentation from the point of view of the target group, argumentation Claim – Emotions – Logic, rational and emotional appeal.
- The non-verbal side of persuasive communication — gestures, eye contact, body posture.
Conflict resolution in the project team
- Types of conflicts, the substantive side — the object of the conflict, the vicious circle of the conflict.
- Conflict resolution procedures.
- Emotional elements in conflicts, attitudes of individual parties, anger and its suppression.
Communication plan
- Project and change management.
- Elements of the communication plan.
- Message (goal, content, form, feedback).
Communication techniques of feedback to the performance of colleagues in the project team
- Recognition and praise.
- Positive guidance.
- Notice of deficiencies.
For course participants, we offer the possibility of subsequent application support in the form of individual consultation with a lecturer or in the form of workshops directly at the client.
